ABDELRAHMAN GAMAL MAHMOUD

  • Current work situation

    Employed

  • Age

    25

  • Gender

    Male

  • Nationality

    Egyptian

Personal introduction

Career Objective Motivated and customer-oriented professional seeking a Cashier position to utilize my experience in customer service, payment handling, and communication skills. Committed to delivering fast, accurate, and friendly service while enhancing customer satisfaction. Education Bachelor of Commerce – Accounting Zagazig University, Egypt Professional Experience InterContinental Residences Dubai Business Bay – UAE Intern – Waiter Handled customer payments and billing with accuracy. Worked in room service, buffet, and à la carte operations. Delivered excellent customer service and handled complaints professionally. Promoted upselling techniques to increase sales. Collaborated with the team to ensure smooth service flow. Completed all mandatory training programs. Marina Hotel – Egypt Intern – Waiter | Managed payment and billing processes accurately. Provided high-quality customer service. Ensured guest satisfaction and solved customer issues effectively. Worked efficiently with the team to maintain service quality. Training & Certifications Food & Beverage Customer Focus Front Office & Reception Responsibilities Skills Cashier & Customer Service Skills: ✓ Payment & billing handling ✓ Customer communication ✓ Problem solving ✓ Upselling skills ✓ Working under pressure Technical Skills: ✓ Microsoft Office (Word, Excel, PowerPoint) ✓ Fast and accurate data entry ✓ Internet research Personal Skills: ✓ Strong communication ✓ Teamwork ✓ Positive attitude ✓ Ability to work independently Languages Arabic: Native English: Fluent Hobbies Reading, Football, Exercisin

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